Quieting a Member

Quieting a member causes that member to no longer be able to speak in the room. A special indicator appears in the members list appears to the left of the member's nickname to indicate that he or she has been quieted.

To quiet a member:

1. Click the nickname of the member from whom you want to remove their voice in the current room.
2. Click the Quiet button in the top toolbar.

1. Click the nickname of the member to whom you want to restore their voice in the current room.
2. Click the Give Voice button in the top toolbar.

If stronger measures are called for, the member can be kicked out of the room. That member is free to return, if he or she wishes to.

To kick a member out of the room:

1. Click the nickname of the member from whom you want to remove their voice in the current room.
2. Click the Kick this member button in the top toolbar.

The strongest measure a Room Moderator, Room Owner or Administrator can take against a member is to ban him from the room. Banning the member kicks him out of the room and prevents him from returning.

To ban a member:

1. Click the nickname of the member from whom you want to remove their voice in the current room.
2. Click the Add/View/Delete Room Bans button in the top toolbar.

   A window is displayed which contains options for banning the member by nickname or by domain.

   • Banning by nickname, only affects that member. The member can easily evade the ban by using another nickname. If the chat site requires that all members be registered, then this may be effective.
   • The alternative is to ban the member by domain. Banning a member by domain keeps him from returning as long as he continues to use the same ISP (Internet Service Provider).

     Unfortunately, a domain ban also may have the unintended side effect of keeping many other users from that same ISP from entering your room. For this reason, banning by domain should be used cautiously when the member is using a large ISP (such as AOL).

If a user continually evades your bans and is continuing to disrupt your chat room, contact a ChatSpace Administrator so that the stronger measures available to Administrators can be used.

To locate a ChatSpace Community Administrator:

1. Enter /ADMIN in the message box.
2. Click Send.

You can use the Members List button along the top of the interface to initiate a Person-to-Person chat with an Administrator.

Regaining Control of Your Room

If you lose control of your room and cannot enter it because of a ban or other setting, you can regain control of it by use of the /RESET command. The /RESET command has two types: Reset by owner recognition, and Reset by room owner password.

/RESET (by owner recognition)

To regain control of a room of which you are still listed as an owner in the Room Options' Members List:

1. Enter /RESET #YourRoomNameHere in the message box.
2. Click Send.

   This command triggers all settings to be reset and all bans to be removed.

3. You may then enter the room and regain control of it.

If your nickname has been removed from the Room Options' Members List, you can still regain control of your room.

If you set the room owner password in the Room Options' Password tab:

1. Enter /RESET #YourRoomNameHere YourRoomOwnersPasswordHere in the message box.
2. Click Send.
3. This command triggers all settings to be reset and all bans to be removed. You may then enter the room and regain control of it.